Insights: Recent Articles

  • Don’t Forget People Piece of New Technology Deployments (4/5/2017) - Taking time to create and implement a good end-user training program is an essential step not to be overlooked when deploying a new technology.
  • 3 Considerations when choosing a UCaaS partner (1/26/2017) - Developing an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you…
  • Choosing a Business Phone System: A Buyer’s Guide (1/10/2017) - If you're looking for a new business phone system, there are several questions you need to answer first, and we will help you answer those questions...
  • UCaaS Feature Parity Not a Guarantee (1/4/2017) - UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don't have the benefit of years' worth of user-prompted development, either.
  • Going UCaaS: How to Choose the Right Option for You (11/15/2016) - Determining answers to a series of questions around your motivations and requirements for cloud migration will help you sort through the wilderness of options.
  • Choosing UCaaS: What Works for You? (9/16/2016) - If you're thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision.
  • Disaster Recovery: Beyond the Technical Issues (8/30/2016) - How many of us rely entirely on directories in our corporate environment (and certainly on our phones) to know how to reach others? How would you communicate with people if you weren’t able to access that directory information?
  • Does Architecture Matter? (8/1/2016) - Each type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation.
  • Clearing Up Some Cloud Confusion (5/19/2016) - Cloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask.
  • Don’t Slip Up with SIP (5/17/2016) - Before you implement SIP trunking, be sure you familiarize yourself with common challenges and gotchas.