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Recent Articles

8 Jun

Back to Work. Now what?

The mad scramble to remote work is over. Now the “return to work” process is beginning, and that brings many questions. Before moving forward, take a moment to assess your situation.

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3 Mar

Don’t Let the Cloud Impact Your Call Quality

Melissa Swartz & Beth Schultz | No Jitter Podcast Series| March 3, 2020     In this part of a Podcast series produced by No Jitter, Editor Beth Schultz interviews Melissa Swartz about best practices for migrating phone systems to the cloud while keeping quality issues and other problems at bay. Listen to the podcast…

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18 Jan

Avoiding Common Pitfalls in a UCaaS Migration

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4 Nov

New Federal Regulations on Dialing 911 Take Effect in February 2020: Are You Ready?

Effective February, 2020, new FCC rules and federal laws will govern 911 calling.  Compliance is mandatory for businesses that use multi-line telephone systems (MLTS).  Any business with more than one phone line, that uses a phone system, will be affected. Are you ready?

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17 Oct

6 Reasons Why End Users Are Crucial to Needs Analyses

Melissa Swartz | No Jitter | September 25, 2019 End user adoption starts with end user involvement. A needs analysis is critical if you want to avoid spending money on extraneous technology. Finding the right communication technology solution is a lot like buying a car – you base it on your needs and budget. Just…

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