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Recent Articles

14 Jul

What IT People Don’t Know About Phones

Phone systems are now considered part of IT, but these 5 factors often surprise IT staff when changing to a new voice technology.

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3 May

Return to the Office: A Chance to Optimize?

While most of us won’t be able to start with a clean slate, we can take the opportunity to improve our communication technology, processes and policies as employees return to their offices.

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21 Apr

No Formal ‘Go Live?’ Defining a Project’s End Can Be Tough

Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.

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9 Mar

New 911 Regulations: Yes, These Apply to Your Organization

Failure to comply could result in legal liabilities.

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End User Adoption Tips
8 Feb

5 Keys for Successful End User Adoption

Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end.

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