UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don’t have the benefit of years’ worth of user-prompted development, either. Continue reading UCaaS Feature Parity Not a Guarantee
In this Industry Buzz podcast, the UCStrategies Experts host a discussion on digital disruption and the role of software in our changing industry. Continue reading Digital Disruption & Transformation
Determining answers to a series of questions around your motivations and requirements for cloud migration will help you sort through the wilderness of options. Continue reading Going UCaaS: How to Choose the Right Option for You
Swartz spoke at Genesys on developing a digital patient ecosystem, to create productive relationships within physician groups and improve health outcomes. Continue reading Designing a Digital Ecosystem for Patients
New approaches to business problems and technologies present new challenges and opportunities for our enterprise customers. These new technologies and trends are literally changing how enterprise customers think and what their greatest pain points are. Consultants can have a great impact in this environment. How will these changes affect our consulting practices going forward? Continue reading Business Evolution for Consultants – Where Is It Heading?
The cloud is here. Is it right for your customer? What factors should you consider? How is a cloud implementation different from a premise deployment? How does your role change and how do you continue to add value for the customer? This session provided a roadmap to help you answer these questions.
Continue reading Roadmap to the Cloud
A lively panel discussion addressing the issues surrounding RFPs, and frustrations of both vendor and consultants. Continue reading Looking at RFPs From Both Sides Now
In this Industry Buzz podcast, the UCStrategies Experts discuss the recent disruption in the Contact Center industry. Continue reading Contact Center Industry Consolidation, Disruption, and the Future
If you’re thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision. Continue reading Choosing UCaaS: What Works for You?
How many of us rely entirely on directories in our corporate environment (and certainly on our phones) to know how to reach others? How would you communicate with people if you weren’t able to access that directory information? Continue reading Disaster Recovery: Beyond the Technical Issues