The cloud is here. Is it right for your customer? What factors should you consider? How is a cloud implementation different from a premise deployment? How does your role change and how do you continue to add value for the customer? This session provided a roadmap to help you answer these questions.
Continue reading Roadmap to the Cloud
A lively panel discussion addressing the issues surrounding RFPs, and frustrations of both vendor and consultants. Continue reading Looking at RFPs From Both Sides Now
Whether your VOIP implementation is hosted or premises based, this 2016 SCTC Conference session covered how to you design for Business Continuity. Continue reading Designing for Disaster Recovery in VOIP
In this Industry Buzz podcast, the UCStrategies Experts discuss the recent disruption in the Contact Center industry. Continue reading Contact Center Industry Consolidation, Disruption, and the Future
If you’re thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision. Continue reading Choosing UCaaS: What Works for You?
How many of us rely entirely on directories in our corporate environment (and certainly on our phones) to know how to reach others? How would you communicate with people if you weren’t able to access that directory information? Continue reading Disaster Recovery: Beyond the Technical Issues
In this Industry Buzz podcast, the UCStrategies Experts discuss the changes happening in the industry that will shape the agenda for the 2016 BC Summit. Continue reading Our Evolving Industry: Shaping the Agenda for BC Summit 2016
Each type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation. Continue reading Does Architecture Matter?
Cloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask. Continue reading Clearing Up Some Cloud Confusion
Before you implement SIP trunking, be sure you familiarize yourself with common challenges and gotchas. Continue reading Don’t Slip Up with SIP