Melissa Swartz is a regular contributor to No Jitter, BCStrategies, and other communications technology industry publications, providing practical advice on topics such as UCaaS, SIP, Project Management, Technology Transition, and more. In addition to articles, she has been featured in podcasts and video interviews and presentations on a variety of industry topics.


Melissa Swartz authors regular articles to No Jitter, which provides and is the leading online community daily commentary and analysis of the enterprise IP telephony, unified communications, and converged networking worlds. She is featured as an expert, regularly authoring articles for BCStrategies (Business Communications Strategies), an industry resource for enterprises, vendors, system integrators, and anyone interested in the growing Unified Communications arena. Melissa has also authored and contributed to articles for communications technology companies, advising them on industry trends and the role of consultants in communications technology sales and implementation.

Podcasts and Videos

Melissa Swartz has been interviewed for Podcasts and Videos on both No Jitter and BCStrategies, and at Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration in North America.

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