Description
Expert RFP Template with Basic Contact Center Requirements & Pricing Template
Needs Assessment: The Foundation for Success
The Critical Cloud vs. Premise Decision
Project Goals Worksheet
Expert Secrets for Crafting RFP Questions
Expert RFP Template with Basic Contact Center Requirements
- Expert RFP Template (Cloud or Premise)
- Expert RFP Template Instructions (Cloud or Premise)
- Pricing Template (Cloud or Premise)
Needs Assessment: The Foundation for Success
- Needs Assessment: The Foundation for Success
- Needs vs. Wants: What’s the Difference and Why Does it Matter?
- Existing Technical Environment Assessment
- New Solution Requirements
- Sample User Survey Questions
The Critical Cloud vs. Premise Decision
- Cloud vs. Premise Quiz
- Cloud vs. Premise Comparison Chart
- Cloud vs. Premise Pricing Comparison
Project Goals Worksheet
- Identify, prioritize, and document the goals of your project
- Save time and provide evaluation criteria for proposals
- Keep your team focused on what’s most important as the project progresses
Expert Secrets for Crafting RFP Questions
- Learn how the experts write RFP questions that produce quality responses
- Better responses make it easier to compare and evaluate proposals
- The right questions will ensure suppliers can be held accountable
- Get the information you need to make the right decision
