Melissa Swartz shares best practices for migrating phone systems to the cloud while keeping quality issues and other problems at bay.
Read MoreMelissa Swartz provides top tips Navigating SIP Trunking on Enterprise Connect Livestream from the 2017 conference.
Read MoreFrom the most basics of basics to the hidden gotchas, No Jitter Editor Beth Schultz interviews UC consultant Melissa Swartz to help demystify the complex world of SIP trunking.
Read MoreIn this Industry Buzz podcast, the UCStrategies Experts host a discussion on digital disruption and the role of software in our changing industry.
Read MoreIn this Industry Buzz podcast, the UCStrategies Experts discuss the recent disruption in the Contact Center industry.
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Cloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask.
Read MoreIn this Industry Buzz podcast, Blair Pleasant from UCStrategies moderates a conversation about changes in customer care and the contact center, and the growing significance of the customer experience.
Read MoreIn this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication.
Read MoreIn this Industry Buzz podcast, the UCStrategies Experts are joined by Karina Howell, Solutions Marketing Manager, Interactive Intelligence, to discuss Social Customer Care, using social media sites as a channel for customer service
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