The point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs.
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Developing an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you…
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UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don’t have the benefit of years’ worth of user-prompted development, either.
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Determining answers to a series of questions around your motivations and requirements for cloud migration will help you sort through the wilderness of options.
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If you’re thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision.
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Each type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation.
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Cloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask.
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User organizations often require help when implementing cloud services – a gap begging to be filled.
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Getting people to change the way they work is not always easy; people need to have a reason to change how they’ve always done things.
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Businesses are finding that providing workers the opportunity to work remotely has some important benefits, not only for the workers but also for the organization. This article offers a few of the most common advantages.
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