The point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs.
Read MoreDeveloping an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you…
Read MoreUCaaS solutions may not be weighed down by millions of lines of legacy code, but they don’t have the benefit of years’ worth of user-prompted development, either.
Read MoreDetermining answers to a series of questions around your motivations and requirements for cloud migration will help you sort through the wilderness of options.
Read MoreIf you’re thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision.
Read MoreEach type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation.
Read MoreCloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask.
Read MoreUser organizations often require help when implementing cloud services – a gap begging to be filled.
Read MoreGetting people to change the way they work is not always easy; people need to have a reason to change how they’ve always done things.
Read MoreBusinesses are finding that providing workers the opportunity to work remotely has some important benefits, not only for the workers but also for the organization. This article offers a few of the most common advantages.
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