The point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs. Continue reading Business Objectives Should Outweigh Service Levels
Taking time to create and implement a good end-user training program is an essential step not to be overlooked when deploying a new technology. Continue reading Don’t Forget People Piece of New Technology Deployments
Developing an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you… Continue reading 3 Considerations when choosing a UCaaS partner
If you’re looking for a new business phone system, there are several questions you need to answer first, and we will help you answer those questions…
Continue reading Choosing a Business Phone System: A Buyer’s Guide
UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don’t have the benefit of years’ worth of user-prompted development, either. Continue reading UCaaS Feature Parity Not a Guarantee
Determining answers to a series of questions around your motivations and requirements for cloud migration will help you sort through the wilderness of options. Continue reading Going UCaaS: How to Choose the Right Option for You
If you’re thinking of using a cloud UC provider, be sure you understand the differences among solution types before making a decision. Continue reading Choosing UCaaS: What Works for You?
How many of us rely entirely on directories in our corporate environment (and certainly on our phones) to know how to reach others? How would you communicate with people if you weren’t able to access that directory information? Continue reading Disaster Recovery: Beyond the Technical Issues
Each type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation. Continue reading Does Architecture Matter?
Cloud experts offer guidance for differentiating between cloud offerings and the questions you need to ask. Continue reading Clearing Up Some Cloud Confusion