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Category: Planning & Strategy

11 Jul 2022

End User Adoption and Change Management Process

Swartz ConsultingAll Posts, Articles, Planning & Strategy, Technology Refresh, Unified Communications and VOIP

Investing time and energy in a formal end user adoption and change management process can reap dividends in time and money later.

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18 May 2022

Are On-Prem Phone Systems Actually Dead?

Swartz ConsultingAll Posts, Articles, Planning & Strategy

Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons

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5 Jan 2022

Don’t Ignore New 911 Compliance Regulations for 2022

Swartz ConsultingAll Posts, Articles, Planning & Strategy

Phase two of RAY BAUM’s Act is effective Jan. 6, 2022—are you ready?

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22 Dec 2021

The Show Must Go On: A Project Team Migrates Through Supply Chain Issues

Swartz ConsultingAll Posts, Articles, Cloud, Planning & Strategy

Hardware devices are difficult to source this year. But as my client migrates 10,000 users to a new cloud voice solution, we must proceed.

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6 Oct 2021

Cloud Contract Gotchas That Can Result in Higher Costs

Swartz ConsultingBudgeting & Cost Reduction, Planning & Strategy, UCaaSNo Jitter

Tips for reviewing the cost structure of your next cloud communications service.

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16 Sep 2021

Negotiate a Better Cloud Contract to Avoid Traps

Swartz ConsultingBudgeting & Cost Reduction, Planning & Strategy, UCaaS, Unified Communications and VOIPNo Jitter

Learn where to look for potential billing “gotchas” to escape unpleasant future surprises

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14 Jul 2021

What IT People Don’t Know About Phones

Swartz ConsultingAll Posts, Planning & Strategy, Technology RefreshNo Jitter

Phone systems are now considered part of IT, but these 5 factors often surprise IT staff when changing to a new voice technology.

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21 Apr 2021

No Formal ‘Go Live?’ Defining a Project’s End Can Be Tough

Swartz ConsultingAll Posts, Articles, Connectivity, Planning & StrategyNo Jitter

Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.

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9 Mar 2021

New 911 Regulations: Yes, These Apply to Your Organization

Swartz ConsultingAll Posts, Articles, Planning & Strategy

Failure to comply could result in legal liabilities.

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End User Adoption Tips
8 Feb 2021

5 Keys for Successful End User Adoption

Swartz ConsultingAll Posts, Articles, Planning & StrategyNo Jitter, Planning and StrategyLeave a comment

Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end.

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Recent Articles

27 Jul

The Quest for Meeting Parity: Items to Include

Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.

Read More
11 Jul

End User Adoption and Change Management Process

Investing time and energy in a formal end user adoption and change management process can reap dividends in time and money later.

Read More
18 May

Are On-Prem Phone Systems Actually Dead?

Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons

Read More
16 Feb

3 Considerations When Migrating to a Cloud Phone System

Melissa Swartz Ι February 16, 2022 While many organizations have already migrated to the cloud, a significant number of phone systems remain on-premises. Moving from a premises-based phone system to a unified-communications-as-a-service (UCaaS) solution can be a significant change and potentially a significant investment. While many factors are involved, most of them reside in one…

Read More
5 Jan

Don’t Ignore New 911 Compliance Regulations for 2022

Phase two of RAY BAUM’s Act is effective Jan. 6, 2022—are you ready?

Read More
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