Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.
Read MoreDirect Routing is a good option for voice calling, but be sure you understand all the considerations and the tradeoffs.
Read MoreAs a consultant, I am often asked, “Which System is the best?” That’s kind of like asking “Which automobile is the best?” The answer, of course, depends on what you need it to do. Do you need great gas mileage, or to carry a lot of stuff (covered or uncovered?), or hold lot of people? …
Read MoreAll new communication technology utilizes VOIP (Voice Over IP) technology. If you want to install a new solution, it will use your data network to carry voice traffic.
Read MoreBefore you implement SIP trunking, be sure you familiarize yourself with common challenges and gotchas.
Read MoreIn part 2 of this series, we cover issues that can occur with configuration and failover of SIP trunking.
Read MoreIn Part 1 of this series, I discuss pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented.
Read MoreA deeper dive into factors around facilities, configuration, and failover that can complicate a move to SIP trunks.
Read MoreThere are many variables to consider when moving to SIP trunks, from features and capabilities to pricing and facility requirements.
Read MoreThose responsible for their organization’s communication technology must recognize that changes are coming and navigate to safer alternatives.
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