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Category: Connectivity

21 Apr 2021

No Formal ‘Go Live?’ Defining a Project’s End Can Be Tough

Swartz ConsultingAll Posts, Articles, Connectivity, Planning & StrategyNo Jitter

Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.

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27 Jan 2021

Microsoft Teams Direct Routing: More Complex Than It Seems

Swartz ConsultingAll Posts, Articles, Cloud, Connectivity

Direct Routing is a good option for voice calling, but be sure you understand all the considerations and the tradeoffs.

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19 Aug 2019

Which System is the Best?

Swartz ConsultingAll Posts, Articles, Cloud, Connectivity, Planning & Strategy, Technology Refresh

As a consultant, I am often asked, “Which System is the best?” That’s kind of like asking “Which automobile is the best?”  The answer, of course, depends on what you need it to do.  Do you need great gas mileage, or to carry a lot of stuff (covered or uncovered?), or hold lot of people? …

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26 Mar 2019

Infrastructure Considerations for VOIP

Swartz ConsultingAll Posts, Articles, Connectivity, Planning & Strategy, Unified Communications and VOIPServices

All new communication technology utilizes VOIP (Voice Over IP) technology. If you want to install a new solution, it will use your data network to carry voice traffic.

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17 May 2016

Don’t Slip Up with SIP

Swartz ConsultingAll Posts, Articles, Connectivity, No Jitter, SIP TrunkingConnectivity, SIP TrunkingLeave a comment

Before you implement SIP trunking, be sure you familiarize yourself with common challenges and gotchas.

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28 Apr 2016

Pitfalls to Avoid When Implementing SIP Trunking – Part 2

Swartz ConsultingAll Posts, Articles, Connectivity, Services, SIP TrunkingConnectivity, Services, SIP Trunking, Top PostsLeave a comment

In part 2 of this series, we cover issues that can occur with configuration and failover of SIP trunking.

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1 Apr 2016

Pitfalls to Avoid When Implementing SIP Trunking – Part 1

Swartz ConsultingAll Posts, Articles, Connectivity, Services, SIP TrunkingConnectivity, Services, SIP Trunking, Top PostsLeave a comment

In Part 1 of this series, I discuss pitfalls involved in compatibility, pricing and facilities as SIP trunks are implemented.

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23 Mar 2016

SIP Trunking: Not a Simple Replacement – Part 2

Swartz ConsultingAll Posts, Articles, Connectivity, No Jitter, SIP TrunkingConnectivity, SIP TrunkingLeave a comment

A deeper dive into factors around facilities, configuration, and failover that can complicate a move to SIP trunks.

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20 Jan 2016

SIP Trunking: Not a Simple Replacement

Swartz ConsultingAll Posts, Articles, Connectivity, No Jitter, SIP TrunkingConnectivity, SIP TrunkingLeave a comment

There are many variables to consider when moving to SIP trunks, from features and capabilities to pricing and facility requirements.

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23 Jul 2014

Don’t Get Caught Without Services

Swartz ConsultingAll Posts, Articles, Connectivity, No Jitter, Planning & Strategy, SIP TrunkingConnectivity, Planning and Strategy, SIP TrunkingLeave a comment

Those responsible for their organization’s communication technology must recognize that changes are coming and navigate to safer alternatives.

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Recent Articles

27 Jul

The Quest for Meeting Parity: Items to Include

Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.

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11 Jul

End User Adoption and Change Management Process

Investing time and energy in a formal end user adoption and change management process can reap dividends in time and money later.

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18 May

Are On-Prem Phone Systems Actually Dead?

Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons

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16 Feb

3 Considerations When Migrating to a Cloud Phone System

Melissa Swartz Ι February 16, 2022 While many organizations have already migrated to the cloud, a significant number of phone systems remain on-premises. Moving from a premises-based phone system to a unified-communications-as-a-service (UCaaS) solution can be a significant change and potentially a significant investment. While many factors are involved, most of them reside in one…

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5 Jan

Don’t Ignore New 911 Compliance Regulations for 2022

Phase two of RAY BAUM’s Act is effective Jan. 6, 2022—are you ready?

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