Lessons Learned from the Trenches of UCaaS Implementations
Despite best planning efforts for UCaaS implementations, things aren’t always what they seem when you get down to the nuts and bolts. Continue reading Lessons Learned from the Trenches of UCaaS Implementations
5 Keys for Successful End User Adoption
Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end. Continue reading 5 Keys for Successful End User Adoption
A Guide to Porting Numbers
The process for porting DID numbers should be very predictable and well defined, but often it is far more difficult than it should be. Continue reading A Guide to Porting Numbers
Getting Technical with Cloud Migrations
Advice from the trenches on moving communications systems to the cloud. Continue reading Getting Technical with Cloud Migrations
3 Tips for Comparing Complex Communications Solutions
With all the new solutions and capabilities available today, an organized approach goes a long way toward helping enterprises make the decision that’s right for them… Continue reading 3 Tips for Comparing Complex Communications Solutions
Enterprise Connect 2018: Avoiding the “Gotchas” in a Cloud Migration
The cloud is here, and despite the impression given by the providers, moving to the cloud is isn’t always as straightforward as advertised. Implementation can often be tricky. This session offers tips on how to make your move to the cloud smoothly and avoid the most common pitfalls. Continue reading Enterprise Connect 2018: Avoiding the “Gotchas” in a Cloud Migration
3 Technical Issues to Consider for a Cloud Move
The sales pitch makes a cloud migration seem easy, but there are a variety of technical considerations to keep in mind. Continue reading 3 Technical Issues to Consider for a Cloud Move
Preparing for the Big Cloud Move
When migrating enterprise communications to the cloud, preparation is key. Continue reading Preparing for the Big Cloud Move
Using Technology to Solve Business Problems
Melissa Swartz spoke at the Annual SCTC Conference: As telephony has become a commodity, to make a big impact, your technology must solve business problems. Continue reading Using Technology to Solve Business Problems
Business Objectives Should Outweigh Service Levels
The point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs. Continue reading Business Objectives Should Outweigh Service Levels
