Melissa Swartz writes articles providing practical advice on topics such as VOIP, Unified Communications, UCaaS, SIP, Project Management, Choosing New Technology, Contact Center, and more.

She authors regular articles on No Jitter, which provides and is the leading online community daily commentary and analysis of the enterprise IP telephony, unified communications, and converged networking worlds.

Melissa is featured as an expert, regularly authoring articles for BCStrategies (Business Communications Strategies). BCStrategies Experts represent the Who’s Who of the Unified Communications world, providing key insights and analysis to help you better understand UC technologies, products, and trends. BCStrategies Experts are seasoned professionals and luminaries in their fields, with extensive experience and knowledge in their various areas of expertise.

Podcasts and Videos

Melissa Swartz has been interviewed for Podcasts and Videos on both No Jitter and BCStrategies, and at Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration in North America.