Guiding you through Needs Analysis Implementation Project Management And Beyond

We have assisted many organizations with replacement of their existing communications technology.  Today’s solutions offer many options for collaboration and improving business processes.

We partner with your team to uncover ways for your organization to take advantage of the promises offered by new technology.

The first step is to assess the current and future needs of your entire organization; we typically learn this through interviews with key personnel or departments and meetings with your technology staff. We also work with you to determine the right architecture to meet your needs (cloud, premise, hybrid?). Then, we take all of that information and combine it into a single requirements document that you can send out to vendors.

Once we have documented your requirements, we work with your team to find the best solution for you. This may (or may not) include a formal Request for Proposal (RFP). Once we have proposals from multiple contenders, we analyze them and provide a comparison of the various options, and how they will work in your unique environment. We also evaluate vendor capabilities and support. While the initial decision is important, you will be living with the solution for several years, so the quality of the support is a significant factor in your long-term satisfaction.

Finally, we assist you in negotiating the final contract with the selected vendor, ensuring that your interests are protected and that the contract reflects all discussions thus far. Note that while we are not a substitute for legal review, we assist your legal team on the technical issues. Since we have helped negotiate numerous contracts, we know what to look for, what to avoid, and which items are not negotiable. Our experience in this area has proven to be invaluable to our clients.

Once agreements have been finalized, it is time to begin the installation process! Swartz Consulting, LLC offers project management services to our clients. We manage the various vendors, place orders as needed on behalf of our clients, and ensure that all of the loose ends are tied up.  Our past project experience is used to make the installation as painless as possible for our clients; so you can have your new system implemented correctly, on time, and within budget.

Contact us

to discuss your communications technology needs and to determine if we are the right advocates for you.