All new communication technology utilizes VOIP (Voice Over IP) technology. If you want to install a new solution, it will use your data network to carry voice traffic.
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With Microsoft crowned Best of EC 2019 Overall winner, here’s one judge’s observations from the evaluation process.
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Understanding a client’s business is more important than talking about the latest whizz-bang device.
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Getting people to change the way they work is not always easy; people need to have a reason to change how they’ve always done things.
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Many times, the project plan created by the vendor’s project managers is not complete in scope. It does not address all of the tasks required of all the involved parties.
Read MoreIn this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication.
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Which system is the best? Of course, the answer is: It depends. Here are a few of the factors you should weigh in making the judgment.
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Documentation, project management, testing, and training are among the elements that must be handled properly for the installation to go smoothly.
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Voice services are much more complex than they appear, and changing out a telephone system is no exception.
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