Voice services are much more complex than they appear, and changing out a telephone system is no exception.
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Phone systems are now considered part of IT, but these 5 factors often surprise IT staff when changing to a new voice technology.
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While most of us won’t be able to start with a clean slate, we can take the opportunity to improve our communication technology, processes and policies as employees return to their offices.
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Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.
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Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end.
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