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Tag: Unified Communications and VOIP

4 Nov 2015

Mind the Gap: Technology Upgrades

Swartz ConsultingAll Posts, Articles, No Jitter, Planning & Strategy, Unified Communications and VOIPPlanning and Strategy, Unified Communications and VOIPLeave a comment

Understanding a client’s business is more important than talking about the latest whizz-bang device.

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13 May 2015

8 Tips to Ramp Up User Training

Swartz ConsultingAll Posts, Articles, Planning & Strategy, Technology Refresh, Unified Communications and VOIPPlanning and Strategy, Technology Refresh, Unified Communications and VOIPLeave a comment

Getting people to change the way they work is not always easy; people need to have a reason to change how they’ve always done things.

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24 Sep 2014

Hidden Problems with Project Management: Is Your Project in Jeopardy?

Swartz ConsultingAll Posts, Articles, No Jitter, Project Management, Unified Communications and VOIPProject Management, Unified Communications and VOIPLeave a comment

Many times, the project plan created by the vendor’s project managers is not complete in scope. It does not address all of the tasks required of all the involved parties.

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28 Aug 2014

Gartner Magic Quadrant for Unified Communications – UCStrategies Views

Swartz ConsultingAll Posts, Podcasts & Videos, Technology Refresh, Unified Communications and VOIPTechnology Refresh, Unified Communications and VOIPLeave a comment

In this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication.

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20 May 2014

UCStrategies Experts Interpret InformationWeek’s State of UC Survey Results

Swartz ConsultingAll Posts, Podcasts & VideosUnified Communications and VOIPLeave a comment

In this Industry Buzz podcast, the UCStrategies Experts discuss Michael Finneran’s InformationWeek 2014 State of Unified Communications survey.

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15 May 2014

Hidden Costs of UCaaS Solutions

Swartz ConsultingAll Posts, Articles, Budgeting & Cost Reduction, No Jitter, Planning & Strategy, Technology Refresh, UCaaSPlanning and Strategy, Technology Refresh, Unified Communications and VOIP

While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.

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9 Apr 2014

Tips for Identifying Requirements

Swartz ConsultingAll Posts, Articles, No Jitter, RFP, Technology Refresh, Unified Communications and VOIPTechnology Refresh, Unified Communications and VOIP

Which system is the best? Of course, the answer is: It depends. Here are a few of the factors you should weigh in making the judgment.

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12 Sep 2013

5 Tips for Successfully Installing a New Telephony Solution

Swartz ConsultingAll Posts, Articles, No Jitter, Project Management, Services, Technology Refresh, Unified Communications and VOIPProject Management, Services, Technology Refresh, Unified Communications and VOIPLeave a comment

Documentation, project management, testing, and training are among the elements that must be handled properly for the installation to go smoothly.

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6 Aug 2013

10 Mistakes to Avoid When Replacing Your Communications System

Swartz ConsultingAll Posts, Articles, No Jitter, Services, Technology Refresh, Unified Communications and VOIPServices, Technology Refresh, Top Posts, Unified Communications and VOIP

Voice services are much more complex than they appear, and changing out a telephone system is no exception.

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Recent Articles

9 Mar

New 911 Regulations: Yes, These Apply to Your Organization

Failure to comply could result in legal liabilities.

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End User Adoption Tips
8 Feb

5 Keys for Successful End User Adoption

Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end.

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27 Jan

Microsoft Teams Direct Routing: More Complex Than It Seems

Direct Routing is a good option for voice calling, but be sure you understand all the considerations and the tradeoffs.

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14 Dec

Taking a Long-Term View of Remote Work

Five questions to ask when thinking about aligning processes to today’s reality.

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24 Sep

Quick Response Cloud Collaboration

August 10, 2020 Melissa Swartz joins Pat Pittmon as a guest speaker on Telecom Talk, in a discussion about the technology changes that were made as everyone was forced to work remotely this spring, and the differences between some of those quick response cloud and collaboration solutions, and a fully integrated cloud solution. Click here…

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