Melissa Swartz | No Jitter | September 25, 2019 End user adoption starts with end user involvement. A needs analysis is critical if you want to avoid spending money on extraneous technology. Finding the right communication technology solution is a lot like buying a car – you base it on your needs and budget. Just…
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Are you are looking for a replacement for your existing phone system? Do you want to see what solutions are available, and explore their capabilities? If you are interested in receiving proposals from multiple sources, you may consider issuing a Request For Proposal (RFP). This document will explain your requirements and allow bidders to create…
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How do you make sure that your RFP gets the responses you need? How you phrase your RFP requirements can make all the difference.
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Writing an RFP (Request for Proposal) is like a painting project. The final product is much better if you do the necessary prep work up front.
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An RFP that is issued at the proper time in the process, is supported by a thorough needs analysis, and clearly articulates the requirements of the organization, is an effective tool.
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Get your requirements in order and know what questions to ask before you sit down for your next UC product demonstration.
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Which system is the best? Of course, the answer is: It depends. Here are a few of the factors you should weigh in making the judgment.
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Nevertheless, the inconvenience today may well yield better results at the end of the process.
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Melissa Swartz Ι September 20, 2023 If it’s time to replace your communication technology, the task can be overwhelming. Where to start? There are so many options. Many people turn to reports by various analyst firms to find out who the top players are and shorten the list of choices. This makes sense, as long…
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Melissa Swartz Ι July 3, 2023 One of the major themes at Enterprise Connect 2023 was artificial intelligence (AI). From keynote presentations to booth demos, AI demonstrated the ability to improve experiences and make life easier. It’s embedded in many products today, and undoubtably, in more to come. One compelling use case for AI is…
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Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.
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Investing time and energy in a formal end user adoption and change management process can reap dividends in time and money later.
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Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons
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