Melissa Swartz spoke at the Annual SCTC Conference: As telephony has become a commodity, to make a big impact, your technology must solve business problems. Continue reading Using Technology to Solve Business Problems
Melissa Swartz provides top tips Navigating SIP Trunking on Enterprise Connect Livestream from the 2017 conference. Continue reading EC 2017 Livestream: Melissa Swartz on SIP Trunking and UCaaS
Service providers often make it sound like SIP Trunking is quite simple, but the service isn’t always as straightforward as advertised, and implementation can often be tricky. In this Enterprise Connect session, Melissa Swartz, an experienced telecommunications consultant, shared her lessons learned while ensuring successful implementations. Continue reading Practical Advice for Navigating SIP Trunking
Swartz spoke at Genesys on developing a digital patient ecosystem, to create productive relationships within physician groups and improve health outcomes. Continue reading Designing a Digital Ecosystem for Patients
New approaches to business problems and technologies present new challenges and opportunities for our enterprise customers. These new technologies and trends are literally changing how enterprise customers think and what their greatest pain points are. Consultants can have a great impact in this environment. How will these changes affect our consulting practices going forward? Continue reading Business Evolution for Consultants – Where Is It Heading?
The cloud is here. Is it right for your customer? What factors should you consider? How is a cloud implementation different from a premise deployment? How does your role change and how do you continue to add value for the customer? This session provided a roadmap to help you answer these questions.
Continue reading Roadmap to the Cloud
A lively panel discussion addressing the issues surrounding RFPs, and frustrations of both vendor and consultants. Continue reading Looking at RFPs From Both Sides Now
SIP trunking can bring many benefits to an organization, but implementation can be tricky. Don’t be caught without knowledge about pitfalls to avoid, and how to implement SIP trunking successfully. Continue reading Top 4 Pitfalls to Avoid when Implementing SIP Trunking
Whether your VOIP implementation is hosted or premises based, this 2016 SCTC Conference session covered how to you design for Business Continuity. Continue reading Designing for Disaster Recovery in VOIP
This presentation covered the factors that should be part of a decision to move to the cloud or not. Why are companies moving to the cloud? What should I consider when looking at cloud options? Are there hidden costs? How do I make sure that I’m not missing something important in my analysis?
Continue reading Considerations for Moving to the Cloud…Or Not