With Microsoft crowned Best of EC 2019 Overall winner, here’s one judge’s observations from the evaluation process.
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The cloud is here, and despite the impression given by the providers, moving to the cloud is isn’t always as straightforward as advertised. Implementation can often be tricky. This session offers tips on how to make your move to the cloud smoothly and avoid the most common pitfalls.
Read MoreMelissa Swartz spoke at the Annual SCTC Conference: As telephony has become a commodity, to make a big impact, your technology must solve business problems.
Read MoreMelissa Swartz provides top tips Navigating SIP Trunking on Enterprise Connect Livestream from the 2017 conference.
Read MoreService providers often make it sound like SIP Trunking is quite simple, but the service isn’t always as straightforward as advertised, and implementation can often be tricky. In this Enterprise Connect session, Melissa Swartz, an experienced telecommunications consultant, shared her lessons learned while ensuring successful implementations.
Read MoreSwartz spoke at Genesys on developing a digital patient ecosystem, to create productive relationships within physician groups and improve health outcomes.
Read MoreNew approaches to business problems and technologies present new challenges and opportunities for our enterprise customers. These new technologies and trends are literally changing how enterprise customers think and what their greatest pain points are. Consultants can have a great impact in this environment. How will these changes affect our consulting practices going forward?
Read MoreThe cloud is here. Is it right for your customer? What factors should you consider? How is a cloud implementation different from a premise deployment? How does your role change and how do you continue to add value for the customer? This session provided a roadmap to help you answer these questions.
Read MoreA lively panel discussion addressing the issues surrounding RFPs, and frustrations of both vendor and consultants.
Read MoreSIP trunking can bring many benefits to an organization, but implementation can be tricky. Don’t be caught without knowledge about pitfalls to avoid, and how to implement SIP trunking successfully.
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