The cloud is here, and despite the impression given by the providers, moving to the cloud is isn’t always as straightforward as advertised. Implementation can often be tricky. This session offers tips on how to make your move to the cloud smoothly and avoid the most common pitfalls.
Read MoreSwartz spoke at Genesys on developing a digital patient ecosystem, to create productive relationships within physician groups and improve health outcomes.
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Melissa Swartz Ι September 20, 2023 If it’s time to replace your communication technology, the task can be overwhelming. Where to start? There are so many options. Many people turn to reports by various analyst firms to find out who the top players are and shorten the list of choices. This makes sense, as long…
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Melissa Swartz Ι July 3, 2023 One of the major themes at Enterprise Connect 2023 was artificial intelligence (AI). From keynote presentations to booth demos, AI demonstrated the ability to improve experiences and make life easier. It’s embedded in many products today, and undoubtably, in more to come. One compelling use case for AI is…
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Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.
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Investing time and energy in a formal end user adoption and change management process can reap dividends in time and money later.
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Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons
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