Darren Parrell | Enterprise Connect Livestream | March 29, 2017
Melissa Swartz was interviewed by Darren Parrell on Enterprise Connect Livestream during the 2017 conference, and provides top tips from her session on “Practical Tips for Navigating SIP Trunking,” as well as a general discussion about the UCaaS market.
Click here to watch the Enterprise Connect Livestream.
Enterprise Connect is the largest conference/exhibition in the U.S. devoted exclusively to enterprise communications.
Taking time to create and implement a good end-user training program is an essential step not to be overlooked when deploying a new technology.
UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don't have the benefit of years' worth of user-prompted development, either.
The process for porting DID numbers should be very predictable and well defined, but often it is far more difficult than it should be.
While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.