August 10, 2020 Melissa Swartz joins Pat Pittmon as a guest speaker on Telecom Talk, in a discussion about the technology changes that were made as everyone was forced to work remotely this spring, and the differences between some of those quick response cloud and collaboration solutions, and a fully integrated cloud solution. Click here…
Read MoreMelissa Swartz & Beth Schultz | No Jitter Podcast Series| March 3, 2020 In this part of a Podcast series produced by No Jitter, Editor Beth Schultz interviews Melissa Swartz about best practices for migrating phone systems to the cloud while keeping quality issues and other problems at bay. Listen to the podcast…
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Phone systems are now considered part of IT, but these 5 factors often surprise IT staff when changing to a new voice technology.
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While most of us won’t be able to start with a clean slate, we can take the opportunity to improve our communication technology, processes and policies as employees return to their offices.
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Sharing lessons learned from a Microsoft Teams telephony migration that took place while no one was in the office.
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Carving out time to create an end user adoption strategy, and to execute it, will pay big dividends in the end.
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