August 10, 2020
Melissa Swartz joins Pat Pittmon as a guest speaker on Telecom Talk, in a discussion about the technology changes that were made as everyone was forced to work remotely this spring, and the differences between some of those quick response cloud and collaboration solutions, and a fully integrated cloud solution.
Related Articles:
Contact Center: Gaining Insights from Analytics
Contact centers have always been about the numbers; reporting is very important.
Contact centers have always been about the numbers; reporting is very important.
Hidden Costs of UCaaS Solutions
While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.
While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.
What Are You Really Getting with Your Cloud Solution?
Your cloud solution may have more components than you thought; be sure that you understand all that’s involved...
Your cloud solution may have more components than you thought; be sure that you understand all that’s involved...
How Do You Budget for a UCaaS Solution?
Licenses, connectivity, and devices are some of the main components to consider.
Licenses, connectivity, and devices are some of the main components to consider.
