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Category: Past Speaking Engagements

6 Oct 2015

Designing for Disaster Recovery in VOIP

Swartz ConsultingPast Speaking EngagementsLeave a comment

Whether your VOIP implementation is hosted or premises based, this 2016 SCTC Conference session covered how to you design for Business Continuity.

28 Jul 2015

Considerations for Moving to the Cloud…Or Not

Swartz ConsultingPast Speaking EngagementsLeave a comment

This presentation covered the factors that should be part of a decision to move to the cloud or not. Why are companies moving to the cloud? What should I consider when looking at cloud options? Are there hidden costs? How do I make sure that I’m not missing something important in my analysis?

4 Mar 2015

The Cloud Decision—It’s More Than Just Math

Swartz ConsultingPast Speaking EngagementsLeave a comment

What factors should be considered when making the decision to move to the cloud?

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Recent Articles

11 Apr

I Read the Microsoft Teams Voice SLAs So You Don’t Have To

Melissa Swartz Ι April 11, 2024 At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as it’s also known. From the “What’s New in Microsoft Teams | Enterprise Connect 2024…

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Melissa Swartz Ι January 23, 2024 After working on projects replacing hundreds of phone systems over my years as a consultant, I have noticed some common trends in the projects that are the most challenging. Here are the 10 most common mistakes we see when replacing a telephony system: Skipping the needs assessment.Often a…

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3 Jul

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Melissa Swartz Ι July 3, 2023 One of the major themes at Enterprise Connect 2023 was artificial intelligence (AI). From keynote presentations to booth demos, AI demonstrated the ability to improve experiences and make life easier. It’s embedded in many products today, and undoubtably, in more to come. One compelling use case for AI is…

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