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Which System is the Best?
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As a consultant, I am often asked,...
UCaaS Feature Parity Not a Guarantee
UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don't have the benefit of years' worth of user-prompted development, either.
Are On-Prem Phone Systems Actually Dead?
Don’t count on-premises phone systems out just yet, as many enterprises still find value in them for several reasons
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
Melissa Swartz Ι April 11, 2024
At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will...
