August 10, 2020
Melissa Swartz joins Pat Pittmon as a guest speaker on Telecom Talk, in a discussion about the technology changes that were made as everyone was forced to work remotely this spring, and the differences between some of those quick response cloud and collaboration solutions, and a fully integrated cloud solution.
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Join Melissa Swartz and other leading technology experts in this virtual panel about how to evaluate your business communication tools and expenses.
Business Objectives Should Outweigh Service Levels
The point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs.
Does Architecture Matter?
Each type of architecture has strengths and weaknesses; understanding the differences is key to choosing the best solution for your individual situation.
Infrastructure Considerations for VOIP
All new communication technology utilizes VOIP (Voice Over IP) technology. If you want to install a new solution, it will use your data network to carry voice traffic.

