We would be well-served to learn from lessons of the past and include an evaluation of a provider’s financial stability during the buying process for hosted services.
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While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.
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Make sure that everything you wanted in the contract actually makes it in, and that acceptance and payment terms are reasonable.
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The best way to re-negotiate an existing contract is to treat it like a new one, as this provides an opportunity to improve pricing, terms and conditions without changing networks.
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Nevertheless, the inconvenience today may well yield better results at the end of the process.
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