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Category: Budgeting & Cost Reduction

6 Oct 2021

Cloud Contract Gotchas That Can Result in Higher Costs

Swartz ConsultingBudgeting & Cost Reduction, Planning & Strategy, UCaaSNo Jitter

Tips for reviewing the cost structure of your next cloud communications service.

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16 Sep 2021

Negotiate a Better Cloud Contract to Avoid Traps

Swartz ConsultingBudgeting & Cost Reduction, Planning & Strategy, UCaaS, Unified Communications and VOIPNo Jitter

Learn where to look for potential billing “gotchas” to escape unpleasant future surprises

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3 Sep 2020

Reducing Business Communications Expenses in Response to Tough Economic Times

Swartz ConsultingAll Posts, Budgeting & Cost Reduction, Planning & Strategy, Podcasts & Videos

Join Melissa Swartz and other leading technology experts in this virtual panel about how to evaluate your business communication tools and expenses.

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3 Sep 2020

How Do You Budget for a UCaaS Solution?

Swartz ConsultingAll Posts, Articles, Budgeting & Cost Reduction, Planning & Strategy, Unified Communications and VOIPNo Jitter, Services

Licenses, connectivity, and devices are some of the main components to consider.

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8 Jun 2020

Back to Work. Now what?

Swartz ConsultingAll Posts, Articles, Budgeting & Cost Reduction, Cloud, Planning & Strategy, Unified Communications and VOIPNo Jitter

The mad scramble to remote work is over. Now the “return to work” process is beginning, and that brings many questions. Before moving forward, take a moment to assess your situation.

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15 May 2014

Hidden Costs of UCaaS Solutions

Swartz ConsultingAll Posts, Articles, Budgeting & Cost Reduction, Planning & Strategy, Technology Refresh, UCaaSNo Jitter, Planning and Strategy, Technology Refresh, Unified Communications and VOIP

While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.

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Recent Articles

11 Apr

I Read the Microsoft Teams Voice SLAs So You Don’t Have To

Melissa Swartz Ι April 11, 2024 At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as it’s also known. From the “What’s New in Microsoft Teams | Enterprise Connect 2024…

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23 Jan

10 Mistakes To Avoid When Replacing Your Communications System

 Melissa Swartz Ι January 23, 2024   After working on projects replacing hundreds of phone systems over my years as a consultant, I have noticed some common trends in the projects that are the most challenging. Here are the 10 most common mistakes we see when replacing a telephony system: Skipping the needs assessment.Often a…

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20 Sep

10 Ways to Evaluate Communications Technology for the Long Term

Melissa Swartz Ι September 20, 2023 If it’s time to replace your communication technology, the task can be overwhelming. Where to start? There are so many options.  Many people turn to reports by various analyst firms to find out who the top players are and shorten the list of choices. This makes sense, as long…

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3 Jul

Managing AI Tools Requires More Data Transparency

Melissa Swartz Ι July 3, 2023 One of the major themes at Enterprise Connect 2023 was artificial intelligence (AI). From keynote presentations to booth demos, AI demonstrated the ability to improve experiences and make life easier. It’s embedded in many products today, and undoubtably, in more to come. One compelling use case for AI is…

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27 Jul

The Quest for Meeting Parity: Items to Include

Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.

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