Skip to content
Swartz Consulting LLC
  • Services
    • Why Use Swartz?
    • Choosing New Technology
    • Contact Center
    • Connectivity
    • Planning & Strategy
    • Project Management
  • About Us
    • Company
    • Why Use Consultants
    • Ethics
      • Ethics Statement
      • SCTC Member
    • Clients
  • Resources
    • Articles
    • Podcasts & Videos
    • All Posts
  • Contact Us
  • 913-894-0159

Tag: Unified Communications and VOIP

4 Nov 2015

Mind the Gap: Technology Upgrades

Swartz ConsultingAll Posts, Articles, Planning & Strategy, Unified Communications and VOIPNo Jitter, Planning and Strategy, Unified Communications and VOIPLeave a comment

Understanding a client’s business is more important than talking about the latest whizz-bang device.

Read More
13 May 2015

8 Tips to Ramp Up User Training

Swartz ConsultingAll Posts, Articles, Planning & Strategy, Technology Refresh, Unified Communications and VOIPPlanning and Strategy, Technology Refresh, Unified Communications and VOIPLeave a comment

Getting people to change the way they work is not always easy; people need to have a reason to change how they’ve always done things.

Read More
24 Sep 2014

Hidden Problems with Project Management: Is Your Project in Jeopardy?

Swartz ConsultingAll Posts, Articles, Project Management, Unified Communications and VOIPNo Jitter, Project Management, Unified Communications and VOIPLeave a comment

Many times, the project plan created by the vendor’s project managers is not complete in scope. It does not address all of the tasks required of all the involved parties.

Read More
28 Aug 2014

Gartner Magic Quadrant for Unified Communications – UCStrategies Views

Swartz ConsultingAll Posts, Podcasts & Videos, Technology Refresh, Unified Communications and VOIPTechnology Refresh, Unified Communications and VOIPLeave a comment

In this Industry Buzz podcast, Marty Parker leads a discussion about the recently released Gartner Magic Quadrant for Unified Communication.

Read More
20 May 2014

UCStrategies Experts Interpret InformationWeek’s State of UC Survey Results

Swartz ConsultingAll Posts, Podcasts & VideosUnified Communications and VOIPLeave a comment

In this Industry Buzz podcast, the UCStrategies Experts discuss Michael Finneran’s InformationWeek 2014 State of Unified Communications survey.

Read More
15 May 2014

Hidden Costs of UCaaS Solutions

Swartz ConsultingAll Posts, Articles, Budgeting & Cost Reduction, Planning & Strategy, Technology Refresh, UCaaSNo Jitter, Planning and Strategy, Technology Refresh, Unified Communications and VOIP

While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.

Read More
9 Apr 2014

Tips for Identifying Requirements

Swartz ConsultingAll Posts, Articles, RFP, Technology Refresh, Unified Communications and VOIPNo Jitter, Technology Refresh, Unified Communications and VOIP

Which system is the best? Of course, the answer is: It depends. Here are a few of the factors you should weigh in making the judgment.

Read More
12 Sep 2013

5 Tips for Successfully Installing a New Telephony Solution

Swartz ConsultingAll Posts, Articles, Project Management, Technology Refresh, Unified Communications and VOIPNo Jitter, Project Management, Services, Technology Refresh, Unified Communications and VOIPLeave a comment

Documentation, project management, testing, and training are among the elements that must be handled properly for the installation to go smoothly.

Read More

Search

Recent Articles

11 Apr

I Read the Microsoft Teams Voice SLAs So You Don’t Have To

Melissa Swartz Ι April 11, 2024 At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as it’s also known. From the “What’s New in Microsoft Teams | Enterprise Connect 2024…

Read More
23 Jan

10 Mistakes To Avoid When Replacing Your Communications System

 Melissa Swartz Ι January 23, 2024   After working on projects replacing hundreds of phone systems over my years as a consultant, I have noticed some common trends in the projects that are the most challenging. Here are the 10 most common mistakes we see when replacing a telephony system: Skipping the needs assessment.Often a…

Read More
20 Sep

10 Ways to Evaluate Communications Technology for the Long Term

Melissa Swartz Ι September 20, 2023 If it’s time to replace your communication technology, the task can be overwhelming. Where to start? There are so many options.  Many people turn to reports by various analyst firms to find out who the top players are and shorten the list of choices. This makes sense, as long…

Read More
3 Jul

Managing AI Tools Requires More Data Transparency

Melissa Swartz Ι July 3, 2023 One of the major themes at Enterprise Connect 2023 was artificial intelligence (AI). From keynote presentations to booth demos, AI demonstrated the ability to improve experiences and make life easier. It’s embedded in many products today, and undoubtably, in more to come. One compelling use case for AI is…

Read More
27 Jul

The Quest for Meeting Parity: Items to Include

Meeting management skills are more important than meeting technology in creating inclusive, productive meetings. Here are some considerations for managing your next meeting.

Read More
Privacy Policy
Cookie Policy
Terms and Conditions

Copyright © Swartz Consulting, LLC 2000-2021. All rights reserved.

Education Base by Acme Themes

Three ways to work with us

  • Do It Yourself
  • Done With You
  • Done For You

Templates and Tools that Put You in Control

  • Quality templates created by independent industry experts
  • Avoid the stress of creating from scratch
  • Ensure that all critical areas are covered.

  • Check It Out!

    Accelerate Your Success

    Start with our templates and tools, then add options

  • Expert to review your documents
  • Coaching Calls or on-site help to get you through any rough spots
  • You provide basic info and we use it to create your RFP for you

  • Give Me Options!

    Life in the Fast Lane

  • You make the decisions and we do the work
  • Dodge pitfalls by using experts who have done a lot of projects and know what to avoid
  • Efficient, competitive process saves money while finding the right solution
  • Tell Me More
     

    Loading Comments...