We would be well-served to learn from lessons of the past and include an evaluation of a provider’s financial stability during the buying process for hosted services.
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In this Industry Buzz podcast, the UCStrategies Experts discuss Michael Finneran’s InformationWeek 2014 State of Unified Communications survey.
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While it is easy to identify the upfront purchase cost and monthly cost of a new technology, there are other hidden costs that need to be taken into consideration.
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Which system is the best? Of course, the answer is: It depends. Here are a few of the factors you should weigh in making the judgment.
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Make sure that everything you wanted in the contract actually makes it in, and that acceptance and payment terms are reasonable.
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The best way to re-negotiate an existing contract is to treat it like a new one, as this provides an opportunity to improve pricing, terms and conditions without changing networks.
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Nevertheless, the inconvenience today may well yield better results at the end of the process.
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Documentation, project management, testing, and training are among the elements that must be handled properly for the installation to go smoothly.
Read MoreAvaya TechTalk podcast host Guy Clinch interviews Melissa Swartz, owner of Swartz Consulting, about how her business delivers completely independent and unbiased telecommunications consulting.
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