The process for porting DID numbers should be very predictable and well defined, but often it is far more difficult than it should be.
Read MoreAdvice from the trenches on moving communications systems to the cloud.
Read MoreWith all the new solutions and capabilities available today, an organized approach goes a long way toward helping enterprises make the decision that’s right for them…
Read MoreThe cloud is here, and despite the impression given by the providers, moving to the cloud is isn’t always as straightforward as advertised. Implementation can often be tricky. This session offers tips on how to make your move to the cloud smoothly and avoid the most common pitfalls.
Read MoreThe sales pitch makes a cloud migration seem easy, but there are a variety of technical considerations to keep in mind.
Read MoreWhen migrating enterprise communications to the cloud, preparation is key.
Read MoreMelissa Swartz spoke at the Annual SCTC Conference: As telephony has become a commodity, to make a big impact, your technology must solve business problems.
Read MoreThe point of technology is to improve the business. It is important for IT to measure outcomes in business terms rather than SLAs.
Read MoreTaking time to create and implement a good end-user training program is an essential step not to be overlooked when deploying a new technology.
Read MoreMelissa Swartz provides top tips Navigating SIP Trunking on Enterprise Connect Livestream from the 2017 conference.
Read More