Category: UCaaS

6 Oct 2021

Cloud Contract Gotchas That Can Result in Higher Costs

Tips for reviewing the cost structure of your next cloud communications service.

16 Sep 2021

Negotiate a Better Cloud Contract to Avoid Traps

Learn where to look for potential billing “gotchas” to escape unpleasant future surprises

18 Jan 2020

Avoiding Common Pitfalls in a UCaaS Migration

19 Mar 2019

How Microsoft is Innovating in Collaboration

With Microsoft crowned Best of EC 2019 Overall winner, here’s one judge’s observations from the evaluation process.

16 Jan 2019

What Are You Really Getting with Your Cloud Solution?

Your cloud solution may have more components than you thought; be sure that you understand all that’s involved…

14 Nov 2018

Lessons Learned from the Trenches of UCaaS Implementations

Despite best planning efforts for UCaaS implementations, things aren’t always what they seem when you get down to the nuts and bolts.

14 Jun 2018

Getting Technical with Cloud Migrations

Advice from the trenches on moving communications systems to the cloud.

29 Mar 2017

EC 2017 Livestream: Melissa Swartz on SIP Trunking and UCaaS

Melissa Swartz provides top tips Navigating SIP Trunking on Enterprise Connect Livestream from the 2017 conference.

26 Jan 2017

3 Considerations when choosing a UCaaS partner

Developing an effective Unified Communications-as-a-Service (UCaaS) solution can be complex and challenging. If you will soon be moving your network to an as-a-service model, there are three major considerations to help you…

4 Jan 2017

UCaaS Feature Parity Not a Guarantee

UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don’t have the benefit of years’ worth of user-prompted development, either.